Terms and Conditions

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No Refund Policy

At Kreyol Fine Foods, we are fully committed to providing high-quality takeout and catering services that highlight the authentic flavors of Haitian cuisine. To maintain this standard, once an order is placed, no refunds will be issued. This policy ensures that we can begin sourcing the necessary ingredients immediately after the order is confirmed, allowing us to prepare your meal with care and attention to detail.We begin the process of ordering fresh ingredients and securing the required resources as soon as your order is placed, ensuring that everything is in place to deliver your takeout or catering order on time. Our no-refund policy allows us to uphold our commitment to timely, professional service and ensures that we are fully prepared to meet your expectations. We kindly ask for your understanding and cooperation, as this policy helps us deliver a seamless and exceptional dining experience.

We are proud to offer catering services that bring the rich, vibrant flavors of Haitian cuisine to your special events. To ensure we can deliver the highest quality dishes and meet your event’s needs, we kindly request that all catering orders be placed at least two weeks in advance.A deposit is required to confirm your catering booking, which will be applied toward your final balance. This allows us to begin the preparation process, from sourcing fresh ingredients to organizing our team and scheduling your delivery or setup. By confirming your reservation with a deposit, we are able to provide you with a well-organized, worry-free catering experience, ensuring that every detail is taken care of.We greatly value your trust in our services and want to ensure that your event is nothing short of exceptional. The deposit is an essential part of the planning process and allows us to maintain the quality and service you expect from Kreyol Fine Foods.We appreciate your cooperation in adhering to these policies, which help us maintain the high standards of excellence we are known for. For any questions or to discuss your catering needs further, please feel free to contact us in advance to reserve your date. We are excited to work with you to create an unforgettable dining experience for you and your guests.